During a personal consultation, we thoroughly discuss with our clients what their health-related goals are and how they want to change elements of their corporate health programme. We clarify their expectations and options, what they would like to achieve and what they expect a proposal for.
As an independent health benefits specialist, we are not tied to any one financial institution, but we are free to consider which products are most appropriate for our clients. We narrow them down to the aspects that are important to them and help them compare and understand the different offers and the important differences between them.
We are in constant contact with clinics, health insurance companies and other service providers in order to maintain information.
On behalf of our clients, we find the healthcare solutions that best meet their objectives in terms of price and service, and then help them to conclude the contract – all with minimum administration.
Our experience also extends to the customised design of healthcare solutions.
We continue to support our clients’ administration after the contract has been signed. We help our corporate clients and HR managers to communicate their chosen benefits to their employees.
We can provide information in writing and in person in the form of various materials or presentations, including road shows. We also handle the administrative tasks involved in change notifications.
We provide employees with a helpdesk where they can directly ask questions about the benefits element, thus relieving the HR department or management of the burden.
Our clients can count on our team for any questions they may have.
We develop a framework for ongoing communication with our clients throughout the year and smooth cooperation with the financial institution.
We prepare mid-year briefings for employees on request.
Our consultancy fees are covered by the financial institutions in the vast majority of cases, so we are able to work free of charge to our clients. Unless, in addition to this, the company requires a specific expert assignment.
Our fees do not change the price of the products, as for insurance companies and financial institutions this is built into all products at a basic level, regardless of whether the broker is the intermediary or the financial institution’s own adviser provides the solution.
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